1.1 Delays incurred by the customer are not the
responsibility of Car Link Air.
1.2 Any delays that attract additional car parking
charges by Car Link Air above
the first 30 minutes included in your booking fee must be
met by the customer. Payment to be made to the driver prior
to departure from the point of collection. This is in
addition to any re-scheduling and re-booking fees.
1.2.1 The 30-minute car park charges start from when
the vehicle first enters the airport car park. The driver
will make every effort to keep this time to a minimum.
1.3 Maximum waiting time is 2 hours from the
scheduled landing time i.e. the ETA of the scheduled flight
1.4 Flight delays over 2 hours or more, you will be
liable to a re-scheduling and re-booking fee of 50% of the
return journey cost, and is subject to driver availability.
1.4.1 Re-scheduling and re-booking fees are to be
paid to the driver prior to departure from the
customer's point of collection. i.e. Information desk
1.4.2 Customers who have not paid for their return
journey in advance, will be required to pay the
re-scheduling and re-booking fee, plus additional car
parking charges in addition to the return journey cost prior
to departure from their point of collection. This is
to be paid directly to the driver.
1.4.3 Customers who have paid for their return
journey in advance will only be liable for the re-scheduling
and re-booking fee plus any additional car parking
charges. Again this is to be paid directly to the
driver prior to departure from your point of collection.
1.5 Non payment of any fees or charges levied
against the customer will result in services from Homer
Chauffeur Drive being withdrawn.